Terms of Service

Last Updated: September 27, 2026 • Effective Date: September 27, 2026

Welcome to InboxGuru (https://inboxguru.xyz), operated by Pangkha Gadget ("Company", "we", "us", or "our"). By accessing or using our platform, application, and messaging services, you agree to be bound by these Terms of Service.

1. Service Description

InboxGuru is a multi-agent customer support, order fulfillment, and messaging platform integrated with the Meta WhatsApp Business Platform (Cloud API). The service enables businesses to route incoming inquiries, respond to customer requests, send transaction notifications, and coordinate agent replies in real time.

2. Compliance with Meta & WhatsApp Platform Policies

Users and business agents utilizing InboxGuru must adhere strictly to all applicable Meta and WhatsApp guidelines, including:

Sending unsolicited promotional spam, deceptive marketing, harassment, or prohibited goods through InboxGuru is strictly prohibited and will result in immediate account termination.

3. User Accounts and Security

Authorized agents are responsible for maintaining the confidentiality of their credentials and linked devices. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to your account or WhatsApp Business pairing.

4. Intellectual Property

All software, user interfaces, branding, waveforms, and technology comprising InboxGuru are the intellectual property of Pangkha Gadget. WhatsApp, Facebook, and Meta are trademarks of Meta Platforms, Inc. InboxGuru is an independent software application utilizing official Meta Cloud APIs.

5. Service Availability & Disclaimers

We strive to provide continuous high availability (99.9% uptime). However, because messaging relies on third-party telecommunication networks, internet infrastructure, and Meta's Cloud API servers, we cannot warrant uninterrupted or error-free transmission. Services are provided on an "as is" and "as available" basis.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Pangkha Gadget shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from lost profits, network outages, or business disruptions arising out of your use or inability to use InboxGuru.

7. Termination of Service

We reserve the right to suspend or terminate access to any user or account that violates these Terms or Meta's Business Policies. Users may discontinue using the service at any time by disconnecting their WhatsApp Business connection or requesting account closure.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles.

9. Contact Information

For questions or notices regarding these Terms of Service, please contact:

Pangkha Gadget / InboxGuru
Website: https://inboxguru.xyz
Email: [email protected]